iParq

One Screen for Everything

jeff — Wed, 19 Oct 2011 19:37:44 +0000

Look, software should be easy to use. We know that much. That’s why iParq has one screen for all things customer service. It’s easy to use and doesn’t require any training. Just search and do.

Locate a record with a quick search of their name, vehicle or ID. Then you can review their history, add notes, zoom into the details and conduct business.

You don’t have to memorize keystrokes, and it doesn’t require training (although you can always call your account representative for a refresh).

Issue Permits, Control Parking

jeff — Tue, 04 Oct 2011 18:11:47 +0000

You need more than a stack of decals. That’s why we give you a great set of tools, too. From design and printing to distribution and enforcement, our toolkit helps you at every step.

Customize Your Design

Your personal permit designer will craft a beautiful parking permit that your customers will be proud to wear on their vehicle. These full color permits can feature photos, logos and even sponsors. Easily spottable from far away, you can patrol the lot in no time.

Sell & Distribute

ThePermitStore.com is your virtual front counter. You control who can receive a permit and we take care of the rest. From payment processing to permit shipment and activation, we provide an end-to-end solution.

Track & Enforce

Each permit also features a unique bar code. It helps you track inventory, and you can activate and deactivate permits through the web. When your officer scans the barcode, they’ll see vehicle information, previous tickets, and much more.

One Device For Everything

jeff — Tue, 04 Oct 2011 18:08:44 +0000

You can do everything from a single device. Tickets, events, permits, evidence capture, incident reporting… the list goes on for a while. 10+ years of experience are an app away. Use only what you need.

Our software can run on all sorts of devices. Need something ruggedized? We’ve got you covered (in plastic or neoprene). Searching for a single device that you can easily swap among your staff? Look no further.

We give you the right handheld, based on your particular requirements. The only thing missing is a crazy price tag.

Try a handheld for 30 days, free.

Our handhelds are the gateway to all kinds of features, including:

Parking tickets
Event management (cash and cashless)
Permit validation
Scofflaw tracking
Evidence collection (photo, video, audio, written)
Incident reporting and management

Click here to try it out for 30 days, free.

Getting Creative: CPP

jeff — Tue, 04 Oct 2011 18:05:47 +0000

We helped the City of Long Beach establish the Community Parking Program, a hybrid public/private partnership between residents and local business owners. The City wanted to ease congestion, create more parking & improve customer service.

Before the CPP, it not unusual for residents to come home from work and circle the block for an hour. So the City created 1,000 new off-street parking spaces by allowing residents to park overnight in city-owned and school district parking lots.

Next, the City cracked down on parking abusers. They towed anyone with five unpaid tickets or an unregistered vehicle. This cleared the streets and created hundreds of new parking spaces.

But in order to provide convenient access to parking for all residents, the City had to do more. They had to figure out a way to optimize parking across the city, and provide access to the right citizens at the right times.

Using www.CommunityParking.com, business owners can lease their unused parking spots to residents. Citizens choose from a menu of locations and prices. And iParq provides software that manages the program.

Event Parking Made Easy

jeff — Tue, 04 Oct 2011 18:03:13 +0000

Easy to plan. Easy to operate. Easy to set up. Call us on Thursday and we’ll have you ready for Sunday’s game. Your next event doesn’t have be wads of cash and lines of cars.

Before the Event

Our program helps you plan in advance and optimize staffing:

Configure the dates/times of your events in advance and save time on gameday
Manage multiple events and prices from a single handheld
Pre-sell event parking on www.ThePermitStore.com

Day of Event

Use your handhelds to issue trackable, enforceable permits in the field. The features include:

Accept payment securely
Keep the line moving
Track scofflaws
Validate print-at-home permits with quick barcode scanning
Audit an attendant at any time during or after the event

After the Event

Our program has all sorts of useful reports for you to track the cash, including:

Overall Event Performance
Attendant Reconciliation
Attendant Audit
Lot Audit

Slice data any way you want – our system makes it simple!

Automatic Fulfillment

jeff — Tue, 04 Oct 2011 14:40:45 +0000

We send out notices, permits and supplemental instructions on behalf of our clients. It all happens automatically, every day, and our system never calls in sick. Not even once. We’ll even configure everything for you.

Permit Fulfillment

When your customer orders a permit, we’ll ship it to them within one business day. Our permits feature inventory controls, so you’ll know when a permit is at the warehouse, in transit, or activated.

Notice Fulfillment

Delinquent citation? Send them a letter, automatically. Every day, our system checks to see what citations are overdue, and we’ll print and mail on your templates. We don’t miss a beat!

Tickets & Collections

jeff — Mon, 19 Sep 2011 19:02:30 +0000

Write a ticket, snap a picture and sync with the office. When the violator goes online, they’ll see all the details organized into a case file. Those pictures make the case virtually indisputable every time.

For your customers, paying or appealing online is about as simple as it gets:

And with our system, there are lots of ways to pay: